September 27, 2021

9/23/21 - Artifact Launch Day

Oh boy are we excited to share with you what we're releasing today!

Stream

Today we're releasing our first version of our feature, Stream. Stream is a powerful summarization engine for every customer interaction that you integrate into Artifact. Stream reads and summarizes the key distinct aspects of what happened in each interaction.

Stream is able to summarize the key distinct aspects of each customer interaction including: problems and issues, feature requests, agent resolutions— and we'll be adding more in the near future.

Enhanced Answers Accuracy

We've improve the model accuracy for our Answers feature. That means for every question you ask, you'll receive even more accurate answers in return.

Public beta access

Today, with our launch we're giving all interested customer access to Artifact. You can simply sign up for a free trial or request a demo and we'll get you on Artifact without a waiting list. Welcome aboard!