September 9, 2021

9/6/21 - Invite collaborators to threads

This week we're releasing an enhancement to Answers. You can now invite other team members as collaborators on a thread.

You can invite anyone in your organization (coworkers, managers, colleagues from other departments, executives, etc.) to see and collaborate the insightful discovery you create in Answers.

To do this you'll click on the "Share" button in the upper right hard corner of the Answers pane.

As you invite your teammates you can control what they will be able to do inside the thread. You can set their permission to be able to "Can ask questions" or "Can view answers".

Enjoy discovering new insights to enhance your customer experience with your peers!