BigCommerce is an e-commerce platform that enables businesses to create and manage online stores, sell products, and process payments.



is great

BigCommerce is a robust e-commerce platform that enables businesses of all sizes to build, manage, and grow their online stores. The platform is designed to be flexible and scalable, providing a range of features and tools to help merchants sell more products and reach more customers. BigCommerce is known for its ease of use, intuitive interface, and ability to integrate with a wide variety of third-party apps and services.

How Artifact can make


even better

  • Identify trends and themes in customer interactions to gain deeper insights into customer needs and preferences.

  • Analyze the customer journey from start to finish by linking every interaction to a specific customer and understanding how their experience with the store impacts their purchasing decisions.

  • Use AI-generated insights to detect actionable topics and surface issues that require immediate attention.

  • Navigate customer interactions to understand what's important and why, and measure the frequency and prevalence of a topic to better understand customer sentiment and identify opportunities for improvement.

  • Align customer experience metrics with business outcomes to ensure that the store is meeting its goals and driving growth.

By using Artifact alongside BigCommerce, businesses can gain a deeper understanding of their customers and use data-driven insights to optimize their online store and drive business growth. With Artifact's powerful AI and analytics capabilities, businesses can identify and address customer needs more effectively, leading to improved customer satisfaction and increased sales.

Would you like a demo of your data inside of Artifact?

Get in touch with us, and we’ll help you analyze your data inside of Artifact in as fast as 24 hours!