Artifact pricing is designed to scale with your business.

You can select what you need based on several areas of product usage.

Get started for free
Starter
$50
USD
per month, billed annually or $60 USD month-to-month
The quickest and easiest way to ditch manual feedback inboxes and respond to customer feedback faster.
Try for free
Included features
Stream
Get started with great features like:
Get a stream of AI-summaries for the past 24 hours of feedback.
Integrate up to 1 data source with apps like Intercom, Zendesk, and more.
Unlimited users.
Grow
Contact us
to craft a price for the features and capabilities you need most.
Best for teams needing a 360° view of the customer from beginning to end of the customer journey.
Get a demo
Included features
Stream
Answers
Inspect
All the smarts of Starter, and:
Integrate up to 10 data sources, so you can span the whole customer journey.
Ask up to 75 questions a month, to further enhance decisions for new opportunities.
Inspect adds advanced observability to your qualitative data, automatically detecting trends and anomalies.
Enrich your user data to build a better understanding of who your users are.
Spot trends, anomalies, and get intelligently summarized feedback for up to 12 months of data.
Enterprise
Contact us
to craft a price for the features and capabilities you need most.
Best for enterprises that need enterprise-grade security, advanced permissions, and custom data integrations.
Get a demo
Included features
Stream
Answers
Inspect
All the power of Grow, and:
Integrate unlimited data sources to support multiple brands an enterprise customer experiences.
Ask an unlimited amount of questions to help your business operationalize its data.
Analyze all of your historical data, to deeply understand the impact of long term global initiatives.
Advanced identity management through SAML SSO.
Field-level controls for granular permissions across your organization.
Artifact will develop custom integrations that are specific to your organization.
__ADD ONS

Need a little extra on one of our plans?

Data sources
$100
USD
per data source, per month
Analysis Timeframe
$100
USD
for every additional month of data, per month
Questions
$10
USD
For every additional question, per month
__PRICING COMPARISON

Detailed pricing breakdown

Starter
$5220 in annual savings
Grow
Enterprise
* 20% discount for annual subscriptions.
$50*
USD
per month, billed annually or $60 USD month-to-month
The quickest and easiest way to ditch manual feedback inboxes and respond to customer feedback faster.
Contact us
to craft a price for the features and capabilities you need most.
Best for teams looking to synthesize customer research and tickets to prioritize the right opportunities.
Contact us
to craft a price for the features and capabilities you need most.
Best for teams needing a 360° view of the customer from beginning to end of the customer journey.
Contact us
to craft a price for the features and capabilities you need most.
Best for large enterprises with massive customer bases and large VoC datasets.
Stream feature
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Answers feature
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25 questions
75 questions
Unlimited questions
Inspect feature
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Data sources
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1 data source
3 data sources
10 data sources
Unlimited data sources
Stream insight history
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24 hours
1 month
12 months
All historical data
Answers insight history
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All historical data
All historical data
All historical data
Inspect insight history
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24 hours
All historical data
User licenses
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Unlimited users
Unlimited users
Unlimited users
Unlimited users
Daily ETL
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Streaming available
Slack integration
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Data enrichment
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Custom integrations
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Field-level controls
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SAML SSO
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Custom data retention
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Try for free
Get a demo
Get a demo
Get a demo
__FAQs

Frequently Asked Questions

How do datasources work with your pricing?
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Every connector in Artifact is a natively authenticated and connected data source. A data source is one distinct vendor that you connect with Artifact. We also offer A La Carte pricing for more complex data infrastructures like data lake warehouses.

What is an analysis timeframe?
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An analysis time period is how far back Artifact will look to find themes, patterns, and conduct analyses.

Do you offer a free trial?
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Yes! We're more than happy to offer you a 2 week free trial. You can cancel at any time.

What happens if I need to increase my usage?
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No problem! You won't lose any of the tiered usage or features you had, and we'll pro rate the increase for you on both monthly and annual plans. In order to increase your usage, you'll use our add-on plans to dial in the features and usage that you need. We're happy to work with you on this.

What happens if I need to change my plan?
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You are free to upgrade or downgrade at any time. If you choose to upgrade, you'll pay a pro-rated amount for the rest of the billing period. If you choose to downgrade, you'll be credited on next month's bill.

What if I decide to cancel?
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If you're paying monthly, you can cancel at any time. You'll receive a pro rated credit for the remainder of the billing period. If you're on our annual plan, you can cancel at any time. You'll receive a 50% pro rated agreement credit for the remainder of your annual agreement.

Can you charge me in my local currency?
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Most likely! We use Stripe for our payments infrastructure. Stripe currently support 135 different currencies that you can reference here.

What kind of discounts do you offer?
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We offer a 20% annual discount with any annual agreement.

Why do you charge by usage tiers instead of a per-seat model?
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We think everyone in your organization should be able to understand what the customer is saying at every stage in the customer journey. We don't want you to be concerned with who does and does not have a paid license as you're looking share valuable and helpful data across your organization.

__SHOULD WE CHAT? Y/n
Transform the way you think about qualitative data

Artifact can help you understand your customer voice faster and more accurately than ever before.

Get started for free