NetSuite is a cloud-based enterprise resource planning (ERP) software that provides businesses with tools for financial management, inventory and supply chain management, and customer relationship management (CRM).
NetSuite is an integrated, cloud-based business software suite that helps companies manage their finances, operations, and customer relationships. It offers a unified platform that enables businesses to manage their entire business process end-to-end, from lead generation to cash collection, and all the steps in between. With NetSuite, businesses can gain real-time visibility into their operations, streamline their processes, and make data-driven decisions.
How Artifact can make
Uncover hidden insights in your financial and operational data in NetSuite with Artifact's real-time AI-generated insights.
Analyze customer conversations and feedback from multiple channels, including email, chat, and social media, in Artifact, and link them to customer records in NetSuite to gain a 360-degree view of the customer journey.
Identify trends in customer feedback and interactions to improve the quality of your products and services and enhance the customer experience in NetSuite.
Automate the detection and categorization of customer issues with Artifact's AI-generated CX insights by integrating with NetSuite's customer service module to streamline issue resolution.
Link customer interactions in Artifact to key business metrics in NetSuite, such as customer lifetime value, to gain a better understanding of the impact of customer experience on business outcomes.
By using Artifact alongside NetSuite, businesses can gain a deeper understanding of their operations and their customers, identify new opportunities for growth, and make data-driven decisions that drive business success.
Would you like a demo of your data inside of Artifact?
Get in touch with us, and we’ll help you analyze your data inside of Artifact in as fast as 24 hours!