• Spot unexpected trends in your recurring revenue data as they happen with Artifact's real-time insights.

• Use Artifact to centralize every customer conversation that touches on billing, and analyze 100% of customer interactions to gain a deeper understanding of the voice of the customer beyond traditional survey methods.

• Gain AI-generated insight from Artifact to understand why customers are churning or struggling with billing, without the need for manual human tags and codes.

• Navigate through your billing data with Artifact to identify exactly what's happening at a granular level, from specific phrases to broad themes, so you can better align your business metrics and initiatives with the voice of the customer.

• Use Artifact to link every interaction to a specific customer, and slice and dice every insight by metrics and fields that align with your initiatives, so you can align CX with business outcomes and optimize your revenue even further.

By combining Recurly's powerful subscription management platform with Artifact's AI-generated customer insights, businesses can gain a more comprehensive understanding of their customer's billing experience, identify trends and issues as they occur in real-time, and optimize their revenue and customer retention strategies.