Slack is a collaboration platform that provides teams with real-time messaging, file sharing, and other tools to facilitate communication and teamwork.



is great

Slack is a powerful team collaboration tool that allows team members to communicate, share files, and stay organized in a single platform. Slack has revolutionized team communication by replacing email with an instant messaging platform that's built for speed, efficiency, and transparency. With customizable channels, integrations, and workflows, Slack helps teams to stay productive and connected, no matter where they are in the world.

How Artifact can make


even better

  • Analyze customer conversations within Slack channels to identify trending topics and emerging issues in real-time.

  • Use AI-generated insights from Artifact to detect and highlight key customer pain points, preferences, and sentiment, allowing teams to respond proactively and with empathy.

  • Gain a deeper understanding of the voice of the customer by analyzing 100% of customer interactions within Slack, instead of just a sample.

  • Navigate customer data within Slack to identify the most critical issues and uncover the root causes of problems.

  • Align business metrics and initiatives with the voice of the customer by linking Slack interactions with specific customers to understand their journey better. This allows teams to make data-driven decisions and improve customer satisfaction.

  • By using Artifact alongside Slack, teams can gain deeper insights into their customer interactions and respond to issues more quickly and effectively.

  • With real-time analytics and AI-generated insights, teams can stay ahead of emerging trends and provide exceptional customer experiences, all within the familiar Slack platform.

Would you like a demo of your data inside of Artifact?

Get in touch with us, and we’ll help you analyze your data inside of Artifact in as fast as 24 hours!