Product Ops is the driving force behind a consistently scalable and frictionless product organization. You streamline and systematize communication across the entire organization, allowing for more efficient decisions and ultimately better products. You ensure accountability on what your product teams are delivering through enabling data backed decisions. That part, however, can be a time-consuming and challenging process, especially when dealing with large amounts of data.
This is where Artifact comes in. Artifact helps product ops directors achieve their goals by:
Providing a deeper understanding of the voice of the customer: Artifact centralizes every customer interaction and analyzes 100% of customer interactions to help you better understand your customers and their needs.
Enabling faster identification of issues: Artifact's AI spots critical events in customer data in real-time, enabling you to quickly identify issues affecting your users and prevent problems.
Prioritizing features: Artifact's predictive decision engine identifies ways to improve customer satisfaction and retention, allowing you to prioritize features that will drive customer growth and loyalty.
Analyzing data more efficiently: Artifact allows you to zoom into specific phrases, measure the frequency of a topic, and slice and dice insights by metrics to gain a better understanding of customer behavior and align business metrics with the voice of the customer.
Optimizing outcomes: Artifact's AI detects complex patterns and correlations, providing actionable recommendations to optimize outcomes and helping you optimize your product based on insights that aren't always uncovered through manual data analysis.